Policies & FAQs
OUR POLICIES
1. All online orders are final; we do not offer exchanges or returns. However, we want you to be happy with your purchase, so please contact us for any questions you may have. (via email)
2. Orders are usually shipped with USPS and/or UPS
3. All online orders are processed & shipped within 2-5 business days
4. Orders placed through the weekend and holidays will ship the next business day. (Please allow 1-2 days for processing)
5. We are only shipping domestically at the moment.
6. We take extra precautions and measures to ensure products are packaged carefully to ensure safe travel upon arrival at the customer.
7. Interested in purchasing braiding hair at wholesale price? Please email us. Serious Inquiries only.
Tracking Your Order
Once your order has shipped, you will receive a tracking email. Please allow shipping carrier up to 48 hours to reflect updates on their tracking page.
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us! Our team will get back to you within 24-72 hrs.-
Email: africanimageent@gmail.com
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Social: @africanimagebeauty